Contact Parma Factory Tours

Email us

The fastest way to reach the Parma Factory Tours editorial team is by email: hello@parmafactorytours.com. We read every message and aim to reply within a few business days.

What we can help with

• Corrections — an outdated price, a closed tour, a broken link, or a factual error on a guide page.
• Operators — if you run a Parma factory tour and want to flag an update to your listing details.
• General questions about how this site works, how tours are selected, or our affiliate relationship with Viator.
• Accessibility issues with the site itself (not with a specific tour operator's premises).

What we can't help with

We do not process bookings, payments, or cancellations, and we cannot look up, change, or refund a booking you've already made — that has to go through Viator directly, using the confirmation email or account from your original booking. We also can't guarantee availability, confirm exact pickup times, or answer accessibility questions for a specific tour beyond what's stated on the official listing; those questions are best sent to the operator through Viator's own messaging.

Related pages

See our about page, editorial policy, and affiliate disclosure.